Travel & Housing Coordinator (Bilingual)

Position Summary

We are seeking a highly organized and detail-oriented bilingual (English/Spanish) Travel & Housing Coordinator to manage large-scale travel and accommodation logistics for field teams. This role is responsible for coordinating hotel bookings, maintaining vendor relationships, and ensuring a seamless travel experience for employees, often at high volume and under tight deadlines.

The ideal candidate thrives in a fast-paced environment, communicates effectively in both English and Spanish, and can balance logistics coordination with administrative and employee support tasks.

Key Responsibilities

Travel & Housing Coordination

• Coordinate and manage hotel accommodations for large groups of employees (often 100+ at a time)
• Book, confirm, and track reservations across multiple locations
• Handle last-minute changes, cancellations, and urgent booking needs
• Ensure accuracy of travel and housing details for all employees
• Maintain organized records of all bookings and confirmations

Vendor & Relationship Management

• Build and maintain strong relationships with hotel managers and staff
• Negotiate rates, secure room blocks, and ensure quality standards are met
• Resolve issues quickly and professionally with vendors

Logistics & Operations Support

• Partner with operations teams to align housing with project schedules
• Anticipate travel needs and proactively plan accommodations
• Track and report on housing usage, costs, and trends

Employee Support

• Serve as a point of contact for employee travel and housing questions in both English and Spanish
• Communicate clear and timely updates regarding accommodations
• Address and resolve housing-related concerns or issues

Administrative & HR Support

• Assist with onboarding logistics, including travel arrangements for new hires
• Support virtual onboarding sessions as needed
• Maintain accurate records and documentation related to employee travel

Qualifications

• Fluency in both English and Spanish (written and verbal) required
• 2+ years of experience in travel coordination, logistics, hospitality, or a related field
• Experience managing high-volume bookings or large group logistics preferred
• Strong organizational and multitasking skills
• Excellent communication and interpersonal skills
• Ability to problem-solve quickly in high-pressure situations
• Proficiency in Microsoft Office (especially Excel) and/or booking systems
• Experience with HR processes or onboarding is a plus

Key Skills

• Bilingual communication (English/Spanish)
• Attention to detail
• Time management and prioritization
• Vendor relationship management
• Adaptability and problem-solving
• Strong customer service mindset

Work Environment

• Fast-paced, dynamic environment with frequent changes
• May require occasional after-hours coordination for urgent travel needs
• Primarily remote or office-based, depending on company structure

Why Join Us

• Opportunity to play a critical role in supporting field operations
• Collaborative and team-oriented environment
• Growth opportunities within logistics, operations, and HR functions