Travel & Housing Coordinator (Bilingual)
Costa Rica
Full Time
Mid Level
Position Summary
We are seeking a highly organized and detail-oriented bilingual (English/Spanish) Travel & Housing Coordinator to manage large-scale travel and accommodation logistics for field teams. This role is responsible for coordinating hotel bookings, maintaining vendor relationships, and ensuring a seamless travel experience for employees, often at high volume and under tight deadlines.
The ideal candidate thrives in a fast-paced environment, communicates effectively in both English and Spanish, and can balance logistics coordination with administrative and employee support tasks.
Key Responsibilities
Travel & Housing Coordination
- Coordinate and manage hotel accommodations for large groups of employees (often 100+ at a time)
- Book, confirm, and track reservations across multiple locations
- Handle last-minute changes, cancellations, and urgent booking needs
- Ensure accuracy of travel and housing details for all employees
- Maintain organized records of all bookings and confirmations
Vendor & Relationship Management
- Build and maintain strong relationships with hotel managers and staff
- Negotiate rates, secure room blocks, and ensure quality standards are met
- Resolve issues quickly and professionally with vendors
Logistics & Operations Support
- Partner with operations teams to align housing with project schedules
- Anticipate travel needs and proactively plan accommodations
- Track and report on housing usage, costs, and trends
Employee Support
- Serve as a point of contact for employee travel and housing questions in both English and Spanish
- Communicate clear and timely updates regarding accommodations
- Address and resolve housing-related concerns or issues
Administrative & HR Support
- Assist with onboarding logistics, including travel arrangements for new hires
- Support virtual onboarding sessions as needed
- Maintain accurate records and documentation related to employee travel
Qualifications
- Fluency in both English and Spanish (written and verbal) required
- 2+ years of experience in travel coordination, logistics, hospitality, or a related field
- Experience managing high-volume bookings or large group logistics preferred
- Strong organizational and multitasking skills
- Excellent communication and interpersonal skills
- Ability to problem-solve quickly in high-pressure situations
- Proficiency in Microsoft Office (especially Excel) and/or booking systems
- Experience with HR processes or onboarding is a plus
Key Skills
- Bilingual communication (English/Spanish)
- Attention to detail
- Time management and prioritization
- Vendor relationship management
- Adaptability and problem-solving
- Strong customer service mindset
Work Environment
- Fast-paced, dynamic environment with frequent changes
- May require occasional after-hours coordination for urgent travel needs
- Primarily remote or office-based, depending on company structure
Why Join Us
- Opportunity to play a critical role in supporting field operations
- Collaborative and team-oriented environment
- Growth opportunities within logistics, operations, and HR functions
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